Cs50 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how cs50 collects, uses, stores and protects the personal information of users accessing our platform in Malaysia. By using the cs50 platform, you agree to the practices described in this document.
Effective date: This policy applies to all registered users and visitors of the cs50 platform from the date of registration or first access.
1. Information We Collect
Cs50 collects several categories of information from users to ensure the platform operates securely and efficiently. The types of information collected are as follows:
Account Information
During registration, you are required to provide your full name, email address, mobile number and password. This information is used to identify your account and secure your login. The identity verification process (KYC) carried out before your first withdrawal may require a copy of a valid identification document.
Device & Browser Information
Cs50 collects technical information such as device type, operating system, browser version, IP address and unique device identifiers. This information is used to detect suspicious activity, diagnose technical issues and optimise the platform experience based on your device.
Payment Information
All financial transactions on the cs50 platform are processed in Malaysian Ringgit (RM / MYR). We collect transaction records including deposit amounts, withdrawals and transaction dates. Your full bank card or financial account details are processed by licensed third-party payment providers and are not stored directly by cs50.
Platform Usage Data
User activity records — including pages visited, markets viewed, bets placed and session duration — are collected for internal analysis to improve the platform and overall user experience.
2. Purpose of Data Usage & Cookies
Information collected by cs50 is used exclusively for platform operations and service improvement for Malaysian users. cs50 does not sell or rent users' personal information to any third party for marketing purposes.
User information is collected and used for the following purposes:
- Verifying user identity and preventing fraud or unauthorised access.
- Processing MYR deposits and withdrawals securely.
- Providing responsive and effective customer support.
- Sending account notifications, transaction updates and platform announcements.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Conducting internal analysis for the continuous improvement of the cs50 platform.
Cookies & Tracking
The cs50 platform uses cookies and similar tracking technologies to maintain user login sessions, store platform preferences, and collect non-personally identifiable usage statistics. You can manage cookie settings through your web browser preferences; however, disabling certain cookies may affect the functionality of some platform features. Session cookies used for login are essential and cannot be disabled without disrupting account access.
3. Data Storage, Security & Information Sharing
Cs50 stores user information on servers protected to industry security standards. All data transmitted between user devices and cs50 servers is encrypted using SSL encryption protocols. Access to the user database is restricted to authorised personnel only and is subject to strict access control procedures.
User information is retained for as long as the account remains active and for a defined period after account closure to meet applicable legal and financial record-keeping requirements in Malaysia. Once the required retention period has lapsed, the information will be securely deleted.
Third-Party Sharing
Cs50 does not share users' personal information with third parties except in the following circumstances:
- Licensed payment providers — to process RM deposits and withdrawals securely. Only the information necessary to complete a transaction is shared.
- Technology service provider — third parties assisting with platform operations are bound by strict confidentiality agreements and are not permitted to use user data for any other purpose.
- Legal authorities — cs50 will comply with lawful directives from Malaysian authorities where required under applicable law.
4. User Rights Over Personal Data
Cs50 platform users have certain rights regarding their personal information held by the platform. cs50 is committed to helping users exercise these rights within a reasonable timeframe.
You have the right to request a copy of the personal information cs50 holds on your account. Submit your request via the support email.
If the information we hold is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting customer support.
You may request deletion of your personal data by closing your account. Deletion is subject to applicable legal requirements for financial record retention.
To exercise any of the rights above, please contact the cs50 team by email at [email protected], including your account number and details of your request. We will respond within seven business days.
5. Policy Changes & How to Contact Us
Cs50 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data handling practices, legal requirements or platform improvements. Any material changes will be communicated to registered users via email or in-platform notification at least seven days before the changes take effect.
Continued use of the cs50 platform after the effective date of any Privacy Policy changes constitutes acceptance of the updated policy. We encourage users to review this page periodically to stay informed about the protections in place.
If you have any questions, concerns or complaints about how cs50 handles your personal information, please reach us through the following channels:
- Support email: [email protected]
- General questions: Refer to the FAQ for answers to the most frequently asked questions.
The cs50 team operates around the clock and will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. We take every data complaint seriously and will investigate and act appropriately on each reported case.
Confident in cs50's Protection?
Your data is protected and handled transparently. Register a free account today and enjoy a secure platform experience, or contact us if you have any privacy-related questions.